Privacy Policy

Effective Date: 28/05/2025
Company Name: Silent Spring Consultants Ltd
Contact Email: info@silentspringconsultants.com
Location: United Kingdom

1. Who We Are

At JUST699 Webdesign, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data in accordance with the UK GDPR and Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data:

  • Name and contact details (email, phone number)

  • Website usage data (IP address, browser type, pages visited)

  • Any details provided via our contact forms or emails

  • Client account information if you purchase services from us

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries

  • Provide web design services

  • Maintain internal records

  • Improve our services

  • Comply with legal obligations

4. Legal Bases for Processing

We process personal data on the following legal bases:

  • Consent – when you opt in to receive emails or contact us.

  • Contract – to provide you with our web design services.

  • Legal obligation – to comply with applicable UK laws.

  • Legitimate interest – to run and improve our business.

5. Sharing Your Data

We do not sell or share your personal data with third parties, except:

  • Service providers who support our operations (e.g. hosting providers)

  • When legally required (e.g. law enforcement or regulators)

All third parties are bound by confidentiality and data protection obligations.

6. Data Security

We use appropriate technical and organisational measures to protect your data, including encrypted servers, password protection, and access restrictions.

7. Data Retention

We retain personal data only as long as necessary for the purposes collected, or as required by law. Typically:

  • Enquiries: up to 12 months

  • Client information: up to 6 years (for legal/tax purposes)

8. Your Rights

Under UK GDPR, you have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to or restrict processing

  • Data portability (where applicable)

To exercise any of these rights, email us at [Insert Email].

9. Cookies

Our website may use cookies to improve user experience and analyse traffic. You can control or disable cookies via your browser settings.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Silent Spring Consultants Ltd
Email: info@silentspringconsultants.com

If you're not satisfied, you can lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk